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How does it work?

Are you willing to start working with us and don’t know how this is all done? No problem – we’ll give you as much detail as possible about all intricacies and steps of our cooperation. As a customer, all you need to do is:

Place an order – Pay for it – Get a ready product

So the process is as follows: if you are unsure whether we can complete your paper, or have some questions or concerns – do not place an order at once, make a free inquiry. To register at our site, an inquiry is enough; so after you get all login details, log in and get all necessary information about the order in your personal cabinet in our system. Here, as a member of our community, you can chat with support regarding the order’s details, ultimately place the order with all relevant information, select a suitable payment method and produce it, continue communication with support and writer, and give feedback on the ready papers. If you are not a fan of spending too much time at sites, that’s ok – we e-mail all notifications about new messages or other actions required from you, so you’ll always keep in touch even when you are logged out. After the paper is finished and delivered, you are welcome to visit your personal cabinet and download the paper to your personal computer.

Order Price Estimation

Though there is a standard list of pricing at the site with all deadlines, levels of complexity, and types of papers discussed in detail, we still recognize that every order is unique and does not always fit into the standard calculations or service offers. Individual approach to customers is the core of our philosophy, so don’t get in despair if you don’t find the necessary type of service in the list – contact support and they’ll give you a detailed consultation and will calculate the price for your type of work individually. There are no limits to what we can do for you – just ask, and we’ll find an answer!

Writer Selection

Even at the stage of posting a free inquiry, you already trigger the process of writer selection. The best qualified specialists in your subject apply for your order and after you produce payment and make it a real order, we select the best fit for your assignment. Or you can do it on your own – if you want to make personally sure the writer suits you, order three samples of a writer’s work for an additional $5 fee, and select the writer whose works you like most.

Communication

As soon as you become our client, you receive access to all communication channels. We provide assistance via a 24/7 chat with support managers ready to assist you in any possible way at any time of the day and night, and you can also use the messaging system to contact you writer with any questions or concerns. Our hotline is also available for you if you want to talk to someone on urgent issues – we are always here for you.

Quality Assurance

We value quality above all and conduct a thorough quality check for all works handled by our company. As a result, you always get reliability, creativity of writing approach, excellence of content in terms of grammar and style, flawless formatting according to all academic writing standards, 100% originality of content, and obviously a superb service from our writers and support team.

Professional Development

We emphasize the value of lifelong learning and see the competitive advantage in professional development of our staff. Hence, we involve all managers and writers into a three-month training program helping them to advance writing skills, communication mastery, and proficiency at all service levels. Self-paced development and additional training are also highly encouraged.

Recruitment

Our company hires only the best talent in the field, which is ensured by a battery of language proficiency and writing tests that applicants take to become the members of our team. The policy of our company allows hiring only applicants with high scores in English grammar, syntax, style, formatting and referencing knowledge, as well as outstanding composition skills. To get a better idea about each writer’s qualification, we evaluate their writing samples and organize telephone interviews with them.

Continuous Growth

Our strong focus on quality and customer service is already a strong guarantee of superb performance and high customer satisfaction. However, greatness knows no limit, and we also recognize the need to grow professionally to surprise clients and give them better experiences every day. Hence, we listen to customers’ voices and use their advice to improve our service. If you have any observations, suggestions, or ideas – please feel free to contact us and we will do our best to implement those improvements in our operation.

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