FAQ

Will you keep my personal information confidential?

Yes. Your personal information will never be shared with third parties. We value all our clients and always protect their confidentiality.

What does your refund policy look like?

We have a strong refund policy to let our customers feel safe. This means that if anything goes wrong, you are completely protected from money loss thanks to our 100% money-back guarantee. However, the chance that you will want your money back is extremely low, as we produce only premium quality papers.

Are your services legal?

All the services we provide are 100% reliable and legal, which is confirmed by thousands of satisfied customers from around the world. We are proud of our reputation and are not going to ruin it by offering something illegal or illicit.

Do you sell pre-written papers?

We deliver exceptionally original papers written in full accordance with the customer’s instructions and recommendations. We never use pre-written papers and never resell those written for another customer.

Who will write my paper for me?

We have a very serious hiring process and work with only experienced writers from the US, UK, Canada, and some other countries. All of them have credible degrees in different areas so that you will deal with a true expert in your particular field of study.

What if my paper appears to be plagiarized?

That’s not going to happen! All the papers delivered by our team are 100% original without any trace of plagiarism. Each of them is checked and double-checked using reliable software before we actually send it to the customer. Moreover, you always have our money-back guarantee that protects you from such a risk.

Do you use Turnitin for checking plagiarism?

Never! The problem with Turnitin is that it stores each uploaded paper in its database, which results in 100% plagiarism if the same paper is checked again. Therefore, in order to keep the originality of every work delivered by our writers, we use our own plagiarism prevention software that is much more accurate and reliable.

What if I don’t like the paper I received?

Since we offer unlimited free revisions, you may be sure that we are going to work until you are fully satisfied with the result. Besides, we can even change the writer if you don’t like his or her work for a strong reason.

Can I pay for my paper later?

For obvious reasons, the writer can start working on your assignment only after the payment is complete. Other options are unfortunately unavailable. So if you want your order to be processed, you have to pay for it in advance.

How will I receive my paper?

After your paper is checked for grammar and punctuation, you will be able to see it online in your site account. If you want to add some changes, you can send it back for revision. If everything is OK, you will receive it in a .doc/.ppt format. It is now ready for download and print!

How can I contact my writer?

You can contact your writer directly via special messaging communication system in your site account. Furthermore, our responsive customer support managers are available around the clock so that you are guaranteed to be heard at any time.

I have specific formatting and citing requirements. Can you follow them?

No problem! Our talented writers are familiar with all formatting and citing styles, including APA, MLA, CMS, Harvard, and others. Just specify your requirements, and we will strictly follow them.

How do you price your services?

Although we deliver only premium quality papers, our prices always stay at a reasonable rate. We know that students have a limited budget and, therefore, offer only affordable services. Moreover, you can always use special discounts and bonuses we have not only for our repeat customers but also for newcomers.

How can I send to you my instructions and order details?

The ordering process is very easy and hassle-free. You simply need to fill in our online order form with your assignment details and requirements. Besides, you can additionally provide us with any relevant materials or other information in your site account.s

Can’t find the answer to your question? Feel free to contact our 24/7 customer support team!

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